Perfect for: This course is ideal for individuals eager to excel in customer service roles, including retail and hospitality professionals, as well as those looking to boost their career opportunities. Modules: Master nine essential modules that delve into topics like identifying and addressing customer needs, in-person and over-the-phone customer service, providing electronic customer service, recovering difficult customers, and more. Learning outcomes: With this course, you will emerge as a customer service expert, equipped to handle diverse customer needs and challenging situations. Access: This online course comes with lifetime access, allowing you to revisit the course materials and reinforce your expertise whenever needed. It also offers one-to-one assistance on weekdays from industry professionals. Certificate: Upon completion, receive a digital CPD-accredited certificate and transcript, ready to showcase your newfound expertise. Online course: Embark on a journey into the world of customer service with this engaging Mastering Customer Service and Communication course, where learning is a delightful adventure! Customer Service Course | UK | Living Social | Living Social
Mrechant:LivingSocial UK
Category: Learning
